IT Projects Case Study

Callidus continues to work with the Retail Implementation Team at Marks and Spencer. We believe that in order to be an effective part of a project team you must be present and active at all stages, not just at Design.

The CDM 2015 Challenge

From April 2015, the Construction Design Management regulations “CDM 2015” changed to align with the European Law.

Prior to the final draft, a wide range of professionals and industry representatives were consulted. To allow the industry time to adjust before the regulations came into full effect, a transitional period between April 2015 and October 2015 was set.

The changes in the regulations meant that smaller projects are subject to the same level of control as larger projects. Also, they abolished the CDM-Coordinator position from the Design Team and instead created the position of Principal Designer. Marks and Spencer introduced the new legislation across the business prior to the April-October transitional period in order to minimise the impact on their services.

The M&S IT Retail Implementation Team, RIT, were one work stream where additional expertise was necessary to help implement the new regulations. Through our previous work with Marks and Spencer, Callidus Health & Safety were engaged to advise the department and educate their contractor base on CDM 2015.

The Plan

The RIT team engage in a wide number of projects throughout Marks and Spencer, from trialling new SCOT tills to network installation and improvements. The changes in legislation meant more of these projects were subject to CDM, with new processes needing to be drafted to ensure Marks and Spencer could fulfil their legal obligations.

With the RIT team acting as Principal Designer, Callidus Health and Safety assigned Abigail Watkins, one of our Consultants, to act as CDM Advisor and provide the department with professional guidance and advice. Working with the principal Project Manager, she developed a communication plan to help integrate with the various Project Managers as swiftly as possible. She would provide guidance on what was expected from the Principal Designer and highlight what was expected of their contractors.

Abigail scaled Callidus’ involvement within the RIT team, as each work stream required varying levels of support. This tailored approach allowed her to spend more time on complex projects and with the contractor base. Liaising directly with contractors, she was able train them in CDM 2015 and help develop their documentation to conform with Marks and Spencer standards.

For each project, Callidus helps to ensure the Principal Designer is complying with their duties under the regulations. This means assisting in the production of the Pre Construction Information documentation, reviewing the contractor’s Risk Assessments and Method Statements (providing guidance where needed), reviewing their Construction Phase Plans and attend meetings between client and contractor. An overarching document called a Hazard Elimination and Management List is produced for each project to highlight any hazards prior to design sign off through to project delivery.

The Results

Since Callidus was engaged by Marks and Spencer they are well on their way to understanding the role they play in Health & Safety.

Callidus continues to work with the Retail Implementation Team at Marks and Spencer. We believe that in order to be an effective part of a project team you must be present and active at all stages, not just at Design. Our involvement begins at Feasibility, through the Design stage and finally to project completion, ensuring the client gets the maximum benefit and value from working with us.

“[Callidus] has helped us by very clearly laying down what is our responsibility as M&S and what is the responsibility of our contractors”

Marks and Spencer Project Manager – Retail Implementation Team

Putting into place updated procedures, and educating the contractor base, Callidus has promoted an increased and ongoing awareness of health and safety throughout the department. With clear, direct and open communication with each stakeholder, Callidus were able to drastically improve compliance with CDM 2015 and provide the team with a continued understanding of Health and Safety that goes beyond the regulations.

Contact Callidus

For more information on our CDM Advisor service please email or call 0113 385 2740 to speak with a consultant.